PRIVACY NOTICE
Thank you for choosing to be part of our community at SLG Lighting (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@slgus.com.
When you visit our website https://www.slgus.com (the "Website"), use our mobile application, as the case may be (the "App") and more generally, use any of our services (the "Services", which include the Website and App), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (which, as described above, includes our Website and App), as well as any related services, sales, marketing or events.
Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- WILL YOUR INFORMATION BE SHARED WITH ANYONE?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- DO WE USE GOOGLE MAPS?
- HOW DO WE HANDLE YOUR SOCIAL LOGINS?
- IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:
Social Media Login Data. We do not currently offer any form of login or registration to our end users. In the future, we may provide you with the option for visitors and end users to register an account. If, and when, we do we will update this privacy policy.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect some information through cookies. When you visit our site a small cookie is added that contain no personally identifiable information. If we market a new product via a 3rd party we want to determine if this marketing was effective. When someone visits our site for the first time, the cookie will not exist and we're able to determine they are a new visitor. This allows us to determine if our marketing efforts are reaching new customers. It also helps us determine how many repeat visitors we have, which products are the most popular with repeat visitors, and similar information we use to improve the products and services we offer. This information for internal analysis, and not shared with, transfered or sold to any 3rd party.
Information collected through our App
In Short: We collect information regarding your geo-location, mobile device, when you use our App.
If you use our App, we also collect the following information:
- Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our App, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile Device Data. We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our App, we may also collect information about the phone network associated with your mobile device, your mobile device's operating system or platform, the type of mobile device you use, your mobile device's unique device ID and information about the features of our App you accessed.
The information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, to fulfill business obligations, or at your request.
We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Sales Contact Request. If you complete one of our forms requesting sales information, we will forward the information you provide to a sales representative in your area. The forms you complete will give you the opportunity to opt out of sharing this information. However, as we do not sell directly to the end users we won't be able to direct you to a sales representative without providing us with that consent.
| Cookie Name | Cookie Description |
|---|---|
| FORM_KEY | Used to process form request |
| PHPSESSID | Used to identify new and returning users |
| USER_ALLOWED_SAVE_COOKIE | Added when a customer acknowledges our privacy policy |
| MAGE-CACHE-SESSID | Helps your browser determine if it can use cached data from a previous visit to the site |
| MAGE-CACHE-STORAGE | Data added in conjunction with your browser to redirect requests to content you already have in cache |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | When new data is available on the service this notifies your browser the cache can be removed |
| MAGE-CACHE-TIMEOUT | Lets your browser know how long it should cache data before requesting new data |
| SECTION-DATA-IDS | Used in classifying data stored in cache by your browser |
| PRIVATE_CONTENT_VERSION | Added automatically by our framework but unused as we do not allow registration and login |
DO WE USE GOOGLE MAPS?
In Short: Now, we use a similar service called OpenStreetMap..
This Mobile Showroom page uses map services from OpenStreetMap, an open source world mapping project that provides services similar to Google Maps. You may find the OpenStreetMap Privacy Policy here. That policy page details any information they collect, but as of the creation of this document they only collected the minimum amount of information and did not share.We do not obtain or track any location data through our server or services in relation to Google Maps API.
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: No, we do not store your personal information on any servers that are not owned or controled by SLG Lighting, or outside of the United States.
Our servers are located in the United States. Our products and services are only available in the United States. We do not share visitor or customer information with any person or service outside of the United States.
HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary. For instance if you contact us requesting sales information, we will retain your contact info for 30 days. If you signup for our newsletter, we will retain your information until you cancel. If you are a customer we may retain your information internally for the purpose or providing support and warranty services. If you register an account, if and when that feature is available, we will retain your contact information as long as the account is active.
Unless a longer retention period is required by law (such as tax, accounting or other legal requirements) we will not retain your personal information longer than necessary. When we have no ongoing legitimate business need to retain or process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at marketing@slgus.com.
WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or request deletion of your personally indentifiable information at any time.
Regardless of where you reside, if you concerned that we are unlawfully processing your personal information, you may request to review that information at any time. If you believe the information we are retaining is invalid you may request a change. You may request that we remove any personally indentifiabledata we have collected regarding you at any time. If you are a member of the European Union you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you are resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Account Information
Once we offer account registration, If you would at any time like to review or change the information in your account or terminate your account, you can:
■ Log into your account settings and update your user account.
■ Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services or forms you submit may not be processed correctly. We do not advertise for any products or services, other than our own, on our website. As such, there is no need to opt-out of interest-based advertising on our website.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service or warranty requests, or for other non-marketing purposes. To otherwise opt-out, you may:
■ Note your preferences when you register an account with the site.
■ Access your account settings and update preferences.
■ Contact us using the contact information provided.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with a Service, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO),by email at marketing@slgus.com, or by post to:
SLG Lighting
11325 Cash Rd., Suite 100
Stafford, TX 77477
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
To request to review, change, or delete your personal information, please submit a request form by clicking here. We will respond to your request within 30 days.
revised March 30, 2023
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our Services offers you the ability to register and login using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.